Law office P.O. Box 256, Bluffton, OH 45817.
              Reichenbach Law takes consumer cases throughout west
              central Ohio.
                Greg Reichenbach protects Ohio consumers through
                consumer protection laws such as the Consumer Sales
                Practices Act.
Call: 419-529-8300
Areas of Practice
Know Your Rights
   Lemon Law
   Illegal Faxes
   Truth in Lending Act
   Unfair Debt Collection
Enforcing Your Rights
Privacy Policy
Contact Information

Greg Reichenbach
Attorney at Law
P.O. Box 256
Bluffton, OH 45817

Ph: 419-529-8300
Fax: 419-529-8310

Call for appointment

Know Your Rights

The main consumer protection law in Ohio is the Consumer Sales Practices Act. Ohio consumers have a right to be treated fairly by businesses. Businesses are not allowed to deceive customers. When consumers' rights have been violated, they may be able to rescind, or undo, the deal, and get their money back. If the business engaged in unfair or deceptive acts that have already been ruled to be illegal, the consumer may receive three times their damages. If the business knew what it was doing, but acted unfairly or deceptively anyway, a court may order the business to pay the consumer's attorney fees. If you were subjected to unfair or deceptive acts, you may be entitled to $200 from the business, even if you have no damages, just to compensate you for your trouble, and to encourage businesses to follow the law. These consumer-friendly parts of the law help to prevent unfair business practices, and to encourage consumers to enforce their rights, even if there was not a significant loss.

In addition to filing a lawsuit, you can also file a complaint with the Ohio Attorney General at:

You may also want to complain to the Consumer Financial Protection Bureau at:

You can also complain to the Federal Trade Commission here:

However, you should keep in mind that the Attorney General's office, the CFPB and the FTC normally do not act as your attorney.

Get a print
                                  friendly version of the Know Your
                                  Rights under the Consumer Sales
                                  Practices Act article written by
                                  attorney Greg Reichenbach.

The information provided on this web site is provided for general information only. No attorney-client relationship is created with Mr. Reichenbach unless he specifically agrees to represent you. If you have a specific legal problem, contact an attorney.
© 2004-2015 Gregory Reichenbach